As of July 26th, Fuel Education deployed an update to our Blackboard Collaborate system. This update will require all Windows users to download and install an updated launcher application that is approximately 40 MB in size. (The updated launcher for Mac users was released several months ago.)
Following the upgrade, a launcher will automatically download the first time a user tries to access Blackboard Collaborate for a synchronous Class Connect session or a Class Connect recording. This updated launcher application will eliminate the Java dependency that has been problematic for many of our users, so you should anticipate a much improved user experience following this one time installation.